Meritain Health provides ASBAIT members with a secure member website at www.meritain.com. It is designed to provide a secure, user and family-friendly, one-stop-shop for you to access the account and claims information.
Online Tools and Resources
With a meritain.com account you can:
- Find the status of a claim / view EOBs.
- Find in-network doctors, clinics and hospitals.
- Look up prescription and over-the-counter drug information.
- Download and order ID cards.
- And more.
Secure Member Site
Visit www.meritain.com.
Return users, just sign in using your username and password. The first time you access the site, you will be prompted to re-register with a new username and password for enhanced security. Then take advantage of the smart, safe resources your health plan offers, right at your fingertips.
New users can create an account by following the easy instructions. You’ll need your health plan ID card the first time. Remember, each member of your family can have an account, too.
If you need help registering, you can contact Meritain Health Customer Service at 866-300-8449 or 602-789-1170.
Mobile Web App
For iPhone®:
- Once you log in to your member website through www.meritain.com, click the icon at the bottom of the page.
- Then, scroll through the menu options and select Add to Home Screen.
- Click Add in the upper right-hand corner.
- Your Meritain Health app logo will then be installed and added to your home screen.
- Then, you’ll be able to log in through the app, instead of going though the web page.
For Android™:
- Once you log in to your member website through www.meritain.com, you’ll be prompted with the pop-up message Add Meritain Health to Home Screen at the bottom of the page. Click this message.
- Then, you can click Add to add the logo to the home page or Cancel to opt-out.
- Your Meritain Health app logo will then be installed and added to your home screen.
- Then, launch the app from your home screen and log in.
Privacy regulations–Members over 18 years of age have partially protected information according to HIPAA Privacy Regulations. Members over 18 having difficulty creating an account with their Social Security number (SSN), please contact Meritain Health Customer Service at 866-300-8449 or 602-789-1170.
Members have the right to ask their health plan to place restrictions on (i) the way the health plan uses or discloses their Protected Health Information (PHI) for treatment, payment or health care operations; and (ii) the health plan’s disclosure of their PHI to persons who may be involved in their health care or payment thereof (e.g., family members, close friends).