With Teladoc Health, members receive access to care 24 hours, seven days a week to a U.S. board-certified doctor through the convenience of phone, video or mobile app visits.
Teladoc Health is the on-demand health care solution that gives you the medical care you need, when you need it. Talk to a doctor anytime, anywhere about non-emergent medical conditions such as:
- Allergies
- Bronchitis
- Cold/flu
- Headaches/migraines
- Eye/ear infections
- Rash/skin infections
- Sinus infections
- Stomach/diarrhea
- Urinary tract infections
Use Teladoc Health for medical advice and care when:
- Your primary care doctor is not available.
- You are at home, traveling or do not want to take time off work to see a doctor.
Your Teladoc Health benefits:
- $0 copay if you are covered on a non HDHP plan.
- $56 copay if you are covered on an HDHP plan.
- Effective July 1, 2025, all members must have medical benefits to access Teladoc Health 24/7.
- Members in districts that offer a Teladoc Health only option, will have access to Teladoc Health 24/7. They will not have access to Primary360 or Behavioral Health.
- Members must be 18 years old to access Primary 360 through Teladoc Health.
To access Teladoc Health services, please make sure to register online, by phone or through the app.
Teladoc Health Primary360
Convenient access to high-quality primary care by video or phone that revolves around you. Schedule annual checkups, ongoing wellness visits, manage chronic conditions and other complex challenges. It starts with you selecting a primary care provider and includes a dedicated Care team.
Together, we’ll create a custom care plan that’s easy to follow. You’ll be able to:
- Choose your primary care provider and schedule a phone or video visit at your convenience.
- Discuss your medical history, health challenges and goals.
- Get a personalized care plan to meet all of your unique needs.
- Message your dedicated Care team 24/7 with follow-up questions.
Teladoc Health Behavioral Health
Scheduling a video visit with a therapist is easy and convenient! You can make an appointment seven days a week, from 7:00 AM to 9:00 PM local time online or via the Teladoc Health app. Appointments are confirmed within 72 hours.
Experts provide support for a variety of issues including anxiety, depression, trauma and PTSD and more. You’ll be able to have an ongoing relationship with a psychiatrist, psychologist, social worker or therapist who will provide you with expert support.
Please note: additional copays may apply please reference your schedule of benefits for specific out-of-pocket costs.
How to Access Teladoc Health
Set up your account by phone (toll-free), web and mobile app.
- Online. Go to www.Teladoc.com and click Set up account.
- Mobile app. Download the app and click Activate account. Visit www.teladoc.com/mobile app to download the app.
- Call Teladoc Health at 800-835-2362. Teladoc Health can help you register your account over the phone.
Once you are registered, you can request a consult anytime you need care. And talk to a doctor by phone, web or mobile app.
If you have already registered under your current employer for ASBAIT’s Teladoc Health benefit, you will not need to re-register. If you previously received care under another employer or line of coverage, you will need to re-register in order to receive the benefits as described above.
If you waive ASBAIT medical coverage, please check with your district to determine if they extend Teladoc Health benefits to those not enrolled on an ASBAIT medical plan.